Dhar Player Acceptable Use Policy
Effective date: 4 September 2026 Last updated: 5 September 2026
This policy applies to the Dhar Player app, web portal and https://dharplayer.co.uk. It forms part of the Terms of Use between the user and SN SMART SOLUTIONS LTD (company number 16574869).
Permitted use
Dhar Player may be used to organise and play private playlists, EPG information and media that the user owns or is legally authorised to access. No channels, playlists, films, series or other audiovisual content are supplied with Dhar Player.
Prohibited use
You must not use the Dhar Player app or web portal to:
- access, upload, promote, resell, relay or distribute infringing or unauthorised streams;
- make private playlist URLs, credentials, tokens, Virtual MAC values or licence information publicly available;
- bypass DRM, paywalls, authentication, geographical restrictions or other access controls;
- distribute malware, phishing, fraud, exploitation, illegal material or instructions intended to harm people or systems;
- scan, attack, overload, scrape or interfere with our service, hosting provider, APIs or another person's systems;
- submit internal-network, local-file or cloud-metadata URLs to the playlist importer;
- impersonate Dhar Player, a broadcaster, a rights holder, an app store or another person or service;
- misuse support, refund, privacy, deletion, copyright or chargeback processes;
- manipulate the device clock, app storage, installation proof, Virtual MAC or requests to obtain repeated or unauthorised trial access;
- reverse engineer or circumvent technical protections except where applicable law expressly permits it; or
- use the service in a way that violates law, sanctions, export controls or a valid court or regulatory order.
Security responsibilities
Keep playlist credentials, pairing codes and licence information private. Use only sources you trust. Notify contact@dharplayer.co.uk promptly if you believe a Virtual MAC, playlist credential or licence has been compromised.
Enforcement
We may rate-limit, reject an import, revoke tokens, unlink a playlist, suspend a licence, preserve necessary evidence or report a matter to an authority where proportionate to a suspected breach, security incident or legal obligation.
Where appropriate, we will provide notice and allow the affected person to respond. Appeals may be sent to contact@dharplayer.co.uk with the licence/order reference and relevant facts. We do not require a playlist password in an appeal.
Copyright and abuse
Submit a report at https://dharplayer.co.uk/copyright-report or email contact@dharplayer.co.uk. Do not publish or send playlist passwords unless specifically and securely requested after the report is assessed.
Contact
SN SMART SOLUTIONS LTD 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ Company number 16574869 contact@dharplayer.co.uk